Privacy Policy

Privacy Policy

 

SKIN BY MONICA

1. We respect your privacy

1.1. SKIN BY MONICA respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable as being about you.

 

2. Collection of personal information

2.1. SKIN BY MONICA may, from time to time, receive and store personal information you enter onto our website, provide to us directly, or give to us in other forms.
2.2. You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your product or service order.
2.3. We may also collect additional information at other times, including but not limited to, when you provide feedback, share personal or business details, change your content or email preferences, respond to surveys and promotions, provide payment details, or communicate with customer support.

3. How we collect your personal information

3.1. SKIN BY MONICA collects personal information in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services. We may receive personal information from third parties. If so, we will protect it as set out in this Privacy Policy.

4. Use of your personal information

4.1. SKIN BY MONICA may use personal information collected from you to provide information, updates, and services.
4.2. We may also make you aware of new and additional products, services, and opportunities, and use your information to improve our offerings and better understand your needs.
4.3. SKIN BY MONICA may contact you by telephone, email, SMS, or mail.

 

5. Disclosure of your personal information

5.1. We may disclose your personal information to employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes outlined in this policy.
5.2. Personal information is only supplied to third parties when required for the delivery of our services.
5.3. We may disclose information to comply with legal requirements such as laws, regulations, court orders, subpoenas, warrants, or requests from law enforcement agencies.
5.4. We may use personal information to protect the copyright, trademarks, legal rights, property, or safety of SKIN BY MONICA (www.skinbymonica.com.au), its customers, or third parties.
5.5. Information we collect may be stored, processed, or transferred between parties located outside Australia, including but not limited to the USA and Canada.
5.6. In the event of a business restructure, sale, or transfer of assets, we reserve the right to transfer our user databases (including personal and non-personal information) to the extent permissible by law.

 

6. Security of your personal information

6.1. SKIN BY MONICA is committed to ensuring that the information you provide is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard against misuse, interference, loss, unauthorised access, modification, and disclosure.
6.2. Transmission of information is at your own risk. While we take steps to protect your data, we cannot guarantee complete security during transmission.

7. Access to your personal information

7.1. You may request details of personal information that we hold about you under the Privacy Act 1988 (Cth). A small administrative fee may apply. Please email us at yourfriends@skinbymonica.com.au.
7.2. We may refuse access where permitted by law.

8. Complaints about privacy

8.1. If you have concerns about our privacy practices, please email details to yourfriends@skinbymonica.com.au. We take all complaints seriously and will respond promptly.

9. Changes to Privacy Policy

9.1. This Privacy Policy may be updated from time to time. Changes are effective immediately upon posting to our website. We encourage you to review this policy periodically.

10. Website

10.1. When you visit our website (www.skinbymonica.com.au), we may collect information such as browser type, operating system, and referring website. This is used in aggregate to analyse trends and improve our service.
10.2. Cookies: We may use cookies to identify users, improve visitor experience, and deliver relevant ads via third-party platforms such as Google Ads. Most browsers accept cookies by default, but you may choose to disable them.
10.3. Third-party sites: Our website may include links to external sites for convenience. Please note SKIN BY MONICA is not responsible for the privacy practices of other websites.